Northern Credit Union opens Massena relationship center

WATERTOWN, NY – Northern Credit Union is thrilled to open the doors to its new Massena Relationship Center at 256 East Orvis Street today at 9am.

Massena natives Sheri Norman, Andrew Kassian and Brittany Horton will staff the relationship center and look forward to serving Northern’s members and the Massena community.

“I’m pleased to join Northern Credit Union and work alongside Andrew in my hometown to offer the community a diverse selection of personalized financial solutions,” said Sheri Norman, home lending professional.

The location will feature a Personal Teller with ATM functionality to provide members with a convenient way to bank. Personal Tellers provide the option to speak with a North Country-based team member onscreen in a video conference to complete most common transactions, including deposits and withdrawals, share-to-share transfers, and loan payments. Members will also have access to an automatic coin machine, two offices that connect directly with advisors through secure video chat, and a refreshment zone.

“We’re proud to join this vibrant community right in the heart of Massena and are excited to get to know its residents,” said Dan St. Hilaire, President and CEO of Northern Credit Union. “Our member-owned, not-for-profit financial cooperative’s primary purpose is to meet the financial needs of our members and the communities we serve. We look forward to earning the trust of Massena area residents and business owners.”

To celebrate the new location and meet members of the community, Northern will partner with local businesses and organizations to hold various events in the coming months. The Massena Relationship Center will be open Monday through Friday from 9am to 5pm.

To learn more about Northern Credit Union or to become a member-owner visit us at or our new relationship center.

Northern Credit Union is a growing, federally insured financial institution and a leading provider of a full range of financial services to anyone who lives, works, worships or regularly conducts business in Jefferson, Lewis, St. Lawrence, Oswego, Clinton, Franklin, Onondaga and Madison Counties. Serving the financial needs of more than 34,000 members through world-class technology systems, Northern Credit Union strives to create mutual value by providing personalized service and banking solutions. Federally insured by NCUA.